Visit Klarna app Klarna’s Customer Service page for a full list of FAQs, live chat and telephone options.

You can log in the Klarna app or at www.klarna.com/uk, where you will find all of your orders and payment schedule information.

Refunds shall be issued back to the debit or credit card which was originally entered at checkout.

As soon as the store has registered your cancellation or your return, the refund will be processed within 5 business days.

In the event that your goods have not been received please call Mirror Clothing Store to check on your order and delivery status. You can also contact Klarna’s Customer Service so that we can postpone the due date on your payment or put the order on hold in the Klarna app while you wait for […]

Once Mirror Clothing Store has received the return (partial or full) and you have received their confirmation of this, an updated statement with an adjusted payment schedule will be sent to you by Klarna if you’ve made a partial return. With a full return, we shall refund any payments collected and cancel any future scheduled […]

Klarna will notify you via email and push notification from the Klarna app when a payment is due and when this has successfully been collected, or in the unlikely event of your payment failing. If a payment has been collected but you have not received payment confirmation, you can always check the status of your […]

Yes. Just go to the Klarna app or log onto Klarna.com/uk and pay off early

Payment information is processed securely by Klarna. No card details are transferred to or held by Mirror Clothing Store. All transactions take place via connections secured with the latest industry standard security protocols.

You can view all of your Klarna purchases and payment schedule in the Klarna app or by logging onto Klarna.com/uk.

Klarna will automatically attempt to collect your payment for your Pay later in 3 interest-free instalments purchase at [MERCHANT] from the debit or credit card you entered at checkout. If we are unable to collect your payment on the scheduled due date Klarna will make one further attempt to automatically collect payment two days later. […]

As soon as Mirror Clothing Store have accepted your cancellation/return, Klarna will cancel any future scheduled payments as well as refund any amounts due. The return will be reflected in the Klarna app immediately.